Forsendelsespolitik

Shipping Methods and Timelines

We offer several shipping options to customers in Denmark to ensure flexibility and convenience. Shipping times are estimated based on normal business days and do not include order processing times. Our standard shipping options include:

Standard Shipping: Estimated delivery within 3-5 business days.

Express Shipping: Estimated delivery within 1-2 business days.

Please note that these are estimated delivery times and may vary due to factors beyond our control, such as weather conditions or carrier delays.

 

Order Processing

All orders are processed within three business days from the date of purchase. Please allow this time for us to prepare and pack your items for shipping. You will receive an email confirmation with tracking information once your order has been shipped.

 

Shipping Cost

Shipping costs are calculated based on the weight, dimensions, and destination of the items in your order. The shipping cost will be displayed at checkout before you confirm your purchase.

  

Free Shipping

We offer free standard shipping on orders over 3500 DKK within Denmark. This offer is subject to change and may be affected by promotions or special events.

 

Tracking Information

Once your order has been shipped, you will receive an email containing tracking information. You can use this information to track the progress of your shipment and estimate its delivery date.

 

Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for orders delivered to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, the customer will be responsible for any additional shipping charges.

 

Customs and Duties

All orders shipped within the EU, including Denmark, are not subject to additional customs duties or taxes. However, if you are ordering from outside the EU, you may be responsible for customs duties or taxes imposed by your country's authorities.
 

Shipping Restrictions

Some items may have specific shipping restrictions due to their nature or legal regulations. We will clearly indicate any such limits on the product pages.

 

Shipping Damage or Loss

In the unlikely event, that your order arrives damaged or is lost during shipping, please contact our customer support team within three days of receiving your order. We will work with you to resolve the issue and ensure your satisfaction.

 

Contact Us

If you have any questions or concerns about our shipping policy or the shipping options available to Denmark, please do not hesitate to contact our customer support team at:

Email: support@lemoncox.com 

Phone: +45 50 350 450